Monday, October 30, 2006 at 7:22 pm

Rail Customers Fume About Fuel Surcharges

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Railroad customers can be a cranky bunch to start with, especially when they feel the railroads are gouging them (for example, when rates are higher if the railroad has a monopoly, but lower if there’s competition). Now customers are complaining about a lack of transparency in fuel surcharges — a fact of life in many areas of shipping, from trucking to airlines — that may or may not reflect the railroads’ added fuel costs, Reuters reports (also reprinted here). The STB is reviewing the situation.

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